Friday 9 September 2011

FAQ - Frequently Ask Questions On Using the WiFi Decoder

Please read the FAQs first if you have a problem before contacting us.



Q: Does it come with any driver for my OS?

A. Yes, it has Mac OS 10.4, Linux, Win Ce, Win7, Win Vista and Win XP driver.

Q: How can the Super WiFi find the password of a secured WiFi connection?

A. Every packet send on a wifi connection contains the password for verification. Our software can capture, analyze and crack the password with enough data.


Q: Can I use the Super WiFi on my Notebook Computer?

A. Yes. Most WiFi Adapter in a Notebook Computer are very low powered that has a range of less than 20 meters. The Super WiFi is so powerful that it can receive WiFi connections up to 2 km away!


Q: Can I use the Super WiFi in all countries?

A. Yes, as the Super WiFi do not require an AC Adapter, It can be used in any place with a PC or Laptop and standard WiFi connections.


Q. What happens if I have problems using the Super WiFi?

A. Please email us with the specific problems. We will try to solve them for you ASAP.


Q. When I boot from the Disc, I cannot see the Icons on the bottom of the screen.

A. Try to adjust the resolution of the screen.


Q. I tried to boot from the disc but failed.

A. Go to the BIOS setting and change the Default Boot Up to Disc Drive.



Q. Do I have to run the Disc boot up everytime I want to use the Super WiFi?

A. No, After you have decoded the passwords of the connections, just write them down and you can use them for as long as you want, or until the administrator change the passwords.



Q. Is it legal to use someone`s Wi-Fi connection to browse the Web if they haven`t put a password on it?

A. Nobody really knows. It is a totally open question in the law` says Neal Katyal, a professor of criminal law at Georgetown University. But, in some country like Singapore, even if the network is unprotected and you use it without permissions yet get caught, you are still up for prosecution.



Q. How can the WiFi Decoder find the password of a secured WiFi connection?

A. Every packet sent on a wifi connection contains the password for verification. Our software can capture, analyze and crack the password with enough data. We suggest that you watch the Video Guide and read the USER MANUAL first before using the WiFi Decoder.


Q. Can I use the WiFi Decoder on my Notebook Computer?

A. Yes. Most WiFi Adapters in a Notebook Computer are very low powered and has a range of less than 20 meters. The WiFi Decoder is so powerful that it can receive WiFi connections up to 2 km away in open space! And it does not require a power adapter like other WiFi Adapters.


Q. Can I use the WiFi Decoder in my country?

A. Yes, as the WiFi Decoder does not require an AC Adapter, It can be used in any place with a PC or Laptop and standard WiFi connections, as WiFi standards are the same worldwide.


Q. What happens if I have problems using the WiFi Decoder?

A. If you cannot find the solutions here, please email us with the specific problems to wifidecoder@gmail.com. We will try to solve them for you ASAP.


Q. When I boot from the Disc, I cannot see the Icons on the bottom of the screen.

A. Try to adjust the resolution of the screen.

Q. I tried to boot from the disc but failed.

A. Go to the BIOS setting and change the Default Boot Up to Disc Drive.

Q. Do I have to run the Decoder software Disc boot up every time I want to use the WiFi Decoder?

A. No, after you have decoded the passwords of the connection, just write them down and you can use it for as long as you want, or until the administrator changes the passwords. In which case just run the Decoding software again.
Q. Can the Decoder work in computer running Windows 7, Linux or Mac?

A. Yes.

Q. Is it legal to use the WiFi Decoder?

A. If you are using the WiFi Decoder on your own connection or connections that are unencrypted then there are no legal issues at all. And as far as we know there are no laws banning the sharing of an encrypted WiFi connection. But you should check it out for your country first.

Q. I cannot boot from the BT4 Disc?

A. Press F11 button during rebooting and select Disc Drive as the boot up drive.



Q. How to use USB Thumb Drive to Boot BT4 if my computer has no Disc Drive built-in?

A. Download this free software from:

http://download.cnet.com/AnyToISO/3000-2094_4-10904843.html

And burn the BT4 software from CD to a USB Thumb Drive. Then press F11 during rebooting and select Thumb Drive as Boot Up Drive.



Q. Can the Decoding Software decode WPA connections?

A. You can use the spoonwpa to decode WPA encryption but it will take much longer and it may not work every time.



Q. Can the owners know that I am using their WiFi connection?

A. Most probably the owner will not notice someone unauthorized is sharing the connection. A good WiFi connection can be shared by up to 20 users or more. There is also no way to trace to you because it is wireless.



Q. Why I cannot decode some connections?

A. The software can only work when the connection is actively in use. Please be patient or try again later.


Q. Can I use the Decoder in more than one computer at the same time?

A. No, as the Decoder has to be plugged to a computer using the USB Cable. Each Decoder can only work on one computer.


Q. Can I buy the Decoding software only?

A. No. As the software may not work with all WiFi Adapters, we do not sell the software separately.


Q. What do I do if the Decoder fails within the 3 months warranty period?

A. Contact us first and then send the Decoder back to us by Registered Post or Courier at your expense. We will repair or replace one for you and send it back to you with free shipping.


Q. I have reached 10,000 IVS and still have not found the WEP key.

A. The WEP key is usually found between 15,000 and 20,000 IVS, so be patient.

Q. Can I be your agent?

A. Please use the Agent Inquiry page to contact us.


Q. Can the WiFi Decoder affect my health?

A. WiFi signal has not been known to cause any adverse health effect. Anyway the WiFi signal is emitted by the WiFi Routers and WiFi Decoder is only the receiver.

Q. Is it safe to buy from you? How do I know that you are not a crook?

A. We have been a Verified Paypal Merchant with high rating for many years. We would have been banned by Paypal if there are many complaints against us. You can also get back your money by disputing against us through Paypal.


Q. How do I exit from the BT4 when I want to return to Windows?

A. Press CONTROL-ALT-DELETE Keys at the same time and click LOG OFF. Again press CONTROL-ALT DELETE at the prompt then press ENTER. The computer will restart, press the eject button on the Drive and remove the DVD.

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